If it has already been seven (7) business days since you lodged your exam access request, then please check your spam and junk email folders for an email from PIER. Our system-generated emails sometimes land in those folders.
Alternatively, log in to your EATC account here and check for the active exam link there.
Be sure to read the webcam setup instructions and guidelines here before you proceed with your exam.
If you have not received an email from PIER and you do not have an active exam link inside your EATC account, you can contact PIER at firstname.lastname@example.org
Make sure that you include your full name and PIER registration email address.